Shannon has surpassed every expectation in our multiple property transactions in the past two years. Not only have her responses been timely, she has been tireless in consistently going the extra mile to secure our purchases. In two instances we were successful because she acted immediately when we discovered prospective properties online, literally making the difference by minutes, one time on Super Bowl Sunday! With her legal background, Shannon’s intelligent perspectives have proven most valuable. Our first experience with her involved an unexpected “ failure to disclose” issue by the seller. We had no idea how to address this significant problem. Fortunately, her suggestions and recommendations allowed us remedy the dilemma. We know Shannon to be persistent, honest, and tactfully effective. She has earned our trust, our respect and our loyalty. We cannot recommend Shannon more highly, and consider her a staunch ally and now, a special friend!