I have an inactive real estate license, having been an associate of Gary Keller and Joe Williams "back in the day" in Austin, Texas. I have known/worked with numerous real estate agents; Mona puts them all in the shade, and I include myself. Mona was always alert, on time, responsive to our requests and needs, and despite a hiccup or two in the process, patient and caring. She is a credit to your organization, and to the real estate profession.