We used Charlotte both to sell our previous home and buy our new home in Converse Heights last year and could not have been more pleased with her professionalism, expertise, insight and guidance throughout the entire process. Charlotte went above and beyond in offering superb customer service, making us feel like we were her number one priority. Not only that, but she also provided so much value to us and to our wallet - pricing guidance, staging tips, negotiation skills that are second to none, recommendations for contractors after our inspection, contract reviews; she far exceeded our expectations using her wide-range of skills to sell our house same-day while simultaneously securing a new home for us. Charlotte made an incredibly stressful time so manageable and we would not have been able to do any of it without her. I truly could not recommend Charlotte Dawkins enough!