We had a fantastic experience with Ann, Charlotte, Melissa, and the entire Kentwood team. Ann worked with us patiently over an extended period of time (more than a year) while we looked at the market and thought about the big decision to sell a home we'd lived in for nearly 17 years. Once we made that decision, though, they were right on top of it, handled everything flawlessly for us. The end result: Ann and the team exceeded our expectations in terms of both price and timing, managed negotiations and closing with great skill and diplomacy, and handled the entire process as painlessly as possible. So, the process was great, the final price was right, the timing was swift, and we were very pleased with the outcome. I would give them my highest recommendation!