Rebecca was incredibly knowledgeable throughout the entire home-buying process. She took the time to make sure I understood each step and always had answers to the many questions I had along the way. What stood out most was her dedication and genuine care for my well-being throughout the process. Buying a home can be stressful and overwhelming, but Rebecca helped make the experience much easier by being responsive, supportive, and dependable from beginning to end. I truly appreciate everything she did to help me through such an important milestone.

They made the process very easy, answering all the questions I had asked them.

Rebecca goes above and beyond her job duties. She’s a very good communicator and helps you understand what is needed to approve your loan. I would highly recommend her to new clients.

Unfortunately, we were not satisfied with the service provided by Rebecca Obaya for the refinance of our loan. We initially reached out to her with a question about making a large lump sum payment towards our existing loan after the sale of our previous home. She gave us the information we needed but suggested refinancing over recasting. We agreed. and thinking that it would be easier to continue with her over starting from scratch with a new loan officer we began the refinance application. Over the course of the process, we had several issues with Rebecca. I will list them below. -We were given one interest rate but she didn't lock it in at that time. When she did go to lock it in it was much higher, higher that the rate of the current rate we had at the time. When we questioned it she tried to tell us that since we planned to pay the loan off a few years early it didn't matter. It did to us. -She had a lot of trouble sending us documents for signatures over e-mail. I would receive them, my husband would not. We had to help her trouble shoot the issue. When we suggested it was because she had never sent him the release to sign documents digitally like she had sent me, she did not agree. A short time later he received the release form then began to receive the required documents. -Rebecca said since we were staying with CMG for the refinance, we would receive lender credits to lower our closing costs. We did not. When we asked her about them she said we no longer qualified for them but that was never relayed to us. -Throughout the whole process I asked her many times for the final hard numbers so we would know the total amount of our closing costs. We never received them. Whenever she sent us new paperwork, I would ask her if these were the hard numbers and she would say no, I'll get them to you. She had many excuses for this, needing us to lock a rate in, waiting for other people, submitting paperwork, etc.. I have text messages to prove this. -Our closing had to be rescheduled twice because the paperwork was not ready. But when it was ready we were told we needed to close quickly because our rate was about to expire. -We did not receive the final Closing Disclosure until closing day at the Title Company's table. They gave us time there to look it over before signing and helped explain it. Once again our closing costs had gone up. We ended up paying almost double in closing costs than what we had been quoted. Rebecca did say the quote was just an estimate but that is a very large amount to be mistaken by. These are just the things I can think of off the top of my head. We are glad that it is over and done with and everything has been taken care of but it was a very bumpy road in getting to the finish line. Even now, we have not received any communication from her concerning our loan. Our last communication with her was from me letting her know that we had gotten the actual closing scheduled. She thumbs upped the message and we have not heard from her since. We would not recommend Rebecca Obaya to anyone.

Becky she is very professional , she is real good with wherever she do all the paper work my family and me we said thank you very much for everything

It was an absolute pleasure and privilege to work with Ms. Becky during our home buying process. She prepared us for a smooth experience and exceeded all expectations. Ms. Becky was always available to assist us and always responded with patience and kindness. I can’t emphasize enough how much of a privilege this experience was and I will gladly recommend Ms. Becky to anyone looking for a loan officer.

She was very nice and patient with all our questions and concerns, and Ms. Rebecca was very understanding too.

My experience with Mrs. Obaya was absolutely great fast and very communicative. I will refer all my colleagues looking to buy a home your way.

I couldn't have asked for a better loan agent to guide me through the process of buying my first home than Ms. Rebecca (Becky) Obaya. From start to finish, her knowledge, expertise, and supportive nature made all the difference in ensuring a smooth and successful homebuying experience. Right from our initial meeting, it was evident that Ms. Becky was genuinely committed to helping me achieve my dream of homeownership. She patiently listened to my concerns, understood my financial situation, and took the time to explain the different loan options available to me. Her professionalism and attention to detail gave me confidence that I was in good hands. Throughout the loan application process, Ms. Becky went above and beyond to make sure I had all the information I needed. She carefully explained the documentation requirements, helped me gather the necessary paperwork, and walked me through each step to ensure I understood the implications of every decision I made. Her ability to simplify complex concepts and communicate them in a way that I could easily comprehend was truly impressive. What impressed me the most about Ms. Becky was her unwavering patience. As a first-time homebuyer, I had numerous questions and concerns along the way, but she was always there to provide reassurance and guidance. No matter how many times I reached out, She responded promptly and consistently demonstrated her commitment to providing exceptional customer service. Furthermore, Ms. Becky was incredibly resourceful and well-connected in the industry. She provided valuable insights about the local real estate market, and even helped me understand the potential long-term financial implications of my home purchase. Thanks to Ms. Becky diligent work, I was able to secure a loan that perfectly fit my needs and allowed me to buy my dream home. Her dedication and tireless efforts truly exceeded my expectations, and I am grateful to have had her by my side throughout this journey. If you are a first-time homebuyer or anyone seeking guidance through the loan application process, I wholeheartedly recommend Ms. Rebecca (Becky) Obaya. Her exceptional knowledge, patience, and friendly demeanor makes her an invaluable asset, and I am confident she will provide the same outstanding service to anyone fortunate enough to work with her.

Becky Obaya was exceptional with the entire Loan process. I will definitely recommend everyone to her when there in need of a loan officer.