We met Susan Rumley by chance one weekend when we were looking at model homes outside of Richmond, VA. Not only did we find a phenomenal real estate agent, but we made a new and lasting friend.
After more than 30 years of living in the same home in NOVA, my husband and I decided it was time for a change. In retirement, we wanted to be closer to our children and in an area that offered many new adventures,
After some searching, we decided to build our new home. Susan stood by us every step of the way. From finding and buying a lot, talking to contractors, sharing our frustrations during construction, and ultimately settling on our home, Susan was by our side providing practical guidance and insight. She was incredibly responsive and went far above and beyond her required duties. Because we lived in NOVA, Susan acted as our eyes and ears on the ground — staying on top of the contractor, figuring out what was going on behind the scenes with the construction, and helping to resolve the inevitable disputes. She helped us feel secure and comfortable during the entire process. Susan treated us like a member of her family. We cannot recommend Susan highly enough!