When I think of amazing service, I think of Nordstroms, Costco, Amazon, and Apple. Jeff Bezos and Steve Jobs obsessed over the “Customer Experience” and that’s why they both own a huge share of business around the world.My experience with Tiffany and Stephanie was significantly better than my experiences with Amazon or an Apple products, both of those have glitches, but not Tiffany and Stephanie!Here’s our story: (skip to the bottom if you want our concluding thoughts)As a couple we were not really in-market for a new home. We were just exploring Zillow one morning on our phones and came across a house that we wanted to see. Zillow connected us with Tiffany and Stephanie who took time out of their day, same day, to meet us at the property.We immediately felt an instant connection with the two of them because they genuinely seemed to want to help us find a home that would make us happy. The house we were looking for was way overpriced, but we wanted to move forward with the mindset that we could make changes over time, but it wasn’t 100% what we were looking for.Tiffany helped us get a realistic offer in on that house. The seller had their head in the clouds (that’s as nice as I can be about that). So we passed on the counter offer.From there, we found one other house that we fell in love with just from the pictures on Zillow. Again, Tiffany and Stephanie made arrangements to look at the house in just a few hours. The house was 40 years old but it had been recently remodeled and was exactly what we were looking for!Here’s where Tiffany and Stephanie really shined. Once we made the decision move forward, Tiffany got laser focused on getting all of the ducks in a row so that the process would go smoothly. She found us someone to help us get the financing pushed through quickly, she jumped on the phone with an inspection company, and she negotiated with the seller’s agent to get our offer in.All of that energy and effort was almost for not. Another couple had put an offer in just 3-hours before we could get our offer in!! We were so disappointed because we had all worked so hard to get everything lined up to make it happen quickly. (Part of the problem was waiting on my CPA to help us verify that I could pull the funds out of two of the companies I own).We worked with Tiffany to put a backup offer in at a lower price than originally negotiated. She reached out to the seller’s agent and negotiated another $25,000 off our original offer and submitted a backup offer. Again this is where she shined because they accepted our backup offer at $25k less!After that she helped us find a few more properties, but we just weren’t finding anything we liked. Homes for sale were beginning to dry up as other couples were buying homes in the area. Then wouldn’t you know, two weeks later, the other couple fell out of escrow and we already had our back up offer in with their acceptance!Again! Tiffany kicked it into high gear and scheduled the inspection, then showed up to the property multiple times to meet with a contractor and an Asbestos Abatement company to get us quotes to negotiate with the seller's agent to get credits for the issues the property inspector found. She also coordinated with the escrow company, mortgage broker, and the sellers agent in order to get escrow closed quickly.As an added bonus, she also tried to help us get the staging furniture that was in the property for the Open House. We also began to order new furniture from Wayfair and, of course, the furniture showed up a full day early and sat on our porch overnight before we got the keys. We had planned on meeting on a Friday morning to pick up keys with Stephanie and Tiffany, but because the furniture arrived two days early, Tiffany jumped in her car and rushed over late in the day to give us the keys so we could get the furniture off the porch!Final thoughts…together Stephanie and Tiffany really made us feel comfortable with the process right from the beginning. From that moment on, Tiffany was very readily available and answered her phone & texts almost instantaneously! They accomplished every task in mind blowing time...even those tasks that were above and beyond (like getting us a quote on the staging furniture!). As a team they seem to have amazing sales skills and influence with other vendors, agents, and mortgage brokers because they got escrow to close with lightning speed and no hiccups!All in all, from a client experience standpoint, Stephanie and Tiffany made this exciting new chapter in our life begin with an impeccable positive start. We’re now in the house sooner than expected and we’re loving it!!!HUGE Thanks to the Abrego Team for making this unexpected home buying journey an #EPIC experience