Shubhra takes you purchase personally its like she is sharing her inputs like a family and always keeps your best interest at the top. 2 of her advice helped us with the closing with the least cost and also advoided an issue with the bank and the seller due to the new CFPB changes. Her advice on Total Cost of Ownership and which area to choose really helps you with the decision. And lastly her best attribute is that she WILL respond no matter what within 2minutes or if she is not able to then she will inform you and call back at the right time.