Shannon is an expert in her field! She helped us every step of the way when we purchased our investment property. She is knowledgeable, efficient, and prompt. She went above and beyond for us on a number of occasions, for example meeting inspectors and repair workers when we were unable to. She made the buying process easy and fun! She has helped us learn the ropes with the vacation rental process and is always willing to answer questions, respond to tenant concerns and attend to property issues when we are unable to.