Scott Ward is a treasure. I can confidently say that my property would not have sold as smoothly without Scott and his team. Starting the from the beginning, Scott was always honest, straightforward, and considerate. He felt like a true partner in this stressful process, but at the same time, he told me what I needed to hear rather than what I wanted to hear. His communication was consistently prompt and clear, and he was able to strike a balance of sharing enough information to keep me involved while avoiding oversharing. It was clear throughout the whole process that Scott was intimately familiar with Oakland, but in particular West Oakland, and could provide guidance specific to the property's neighborhood and its potential buyers. Once we found a buyer, there were quite a few road bumps that came up, but Scott went above and beyond to take on responsibilities of the buying agent when they dropped the ball and to nudge the lender and title company along when there were delays. For anyone looking for an agent who can offer a wealth of experience while being a pleasant and easy-going person, I wholeheartedly recommend Scott Ward.