Just as we put our home up for sale, we were told our older daughter had an ectopic pregnancy. Sam [McKinlay] was not only compassionate and reassuring but she secured a buyer for our home in less than 24 hours, keeping me informed but not overwhelming me as I tried to take care of my daughter. She was the same throughout the 30 day process, providing information as needed, responding promptly to my questions and concerns. I could not have gotten through the personal trauma and showing of our home simultaneously without her calming spirit. You have a gem on your team. Please always treat her as such.