Russell provided excellent service from the beginning of the process and continues to, well after closing. We highly recommend Russell without any reservations.Our experience began with Russell sitting down with us and talking through the home buying process as well as the current realities of the market. Based on our input (budget, ideal home, ideal location), Russell provided ideas on neighborhoods that might fit our wants/needs and what type of home we might expect to find within our budget. To start, we spent a few weeks (due to or crazy worl schedules) looking in each of the neighborhoods we selected and checking out listings while Russell spent time talking about the pros/cons of the different things we saw in each house/community. We were very indecisive home shoppers, so we definitely tested Russell’s knowledge about different communities and types of homes, and were never disappointed with his responses.Most important to us, Russell was always honest with us about what he thought about each property, was always available and helpful, and we always felt that he truly had our best interests at heart. Even now, about a month after closing, he still cheerfully recommends contractors and other service providers when we contact him looking for suggestions as we complete work on our home.In the future, if we ever decide to move, we will definitely use Russell again to both sell our home and find a new one.
