Natalie Rivera Benavent is dedicated, available, and a facilitator. She welcomed my dog with a water bowl into our first meeting after an hour’s notice that I wanted to meet with her. From the start, Natalie told me that most important to her was that I was completely happy in my new home. She checked in constantly to see if I had any questions. She explained the hard math of points, interest, and paydowns. While out of town on a family emergency, she was sending me easy docu-signs to keep me moving forward on my closing. She helped me prioritize my inspection findings and recommended skilled contractors for repairs. Natalie met me at my closing and assured me that handing me my keys wasn’t the end of our relationship. Best. Experience. Ever.