We had an excellent experience with Melanie Giacomo as our real estate agent, and would hire her again in a heartbeat. She handled the sale of our San Jose home while we are living in Florida. Selling long distance was challenging, but Melanie made it as stress free as possible. She Fully understood our needs, kept us on track and informed with deadlines for inspections, appointments to quote, hire, and install painters, carpet, tile, gardeners etc. to get the home ready for staging. Melanie was always available, making it as convenient as possible despite the 3 hour time difference, and quickly responded to all questions and concerns. She watched over every detail, offered great suggestions, advice, and made sure we were taken care of through the entire process. Selling from so far away, it's critical to have a realtor you trust. Melanie went above and beyond, and we highly recommend her to anyone looking to sell or buy a home. She's the best!