Malissa went above and beyond her job responsibilities when she monitored the construction of our new home here while we lived in California, 2400 miles away. She kept us appraised of the progress through the course of its construction, sending photos of the home and attending inspections representing us. She never failed to answer our phone calls, texts, or emails. From the beginning of our relationship she provided invaluable local information about the area, local vendors and resources. Malissa was reliable, trustworthy, and truly interested in us and our concerns. She had a calming nature when we would be worried over an issue. We asked her so many questions and she answered them ALL! She is kind, fun to be with, and made us always feel relaxed and confident of her abilities as our agent. We feel blessed to have met her and very, very thankful!!!!