I worked with Mackenzie to find a one-bedroom apartment rental on the Upper West Side. And as someone who has gone through this process to rent four different apartments in Manhattan over six years, I can say that he is the best agent I've ever worked with in the industry! Mackenzie's professionalism, style of communication, and general industry know-how made my touring, application, and leasing processes as seamless as could be. Rather than pushing me through an arbitrary list of rental units, he had me detail the qualities/features of my ideal home and used my input to put together a list of three properties that were all "dream home" caliber and within my price range. Generally, he is well aware of the hurdles renters go through in this process and proactively seeks to mitigate them for his clients. I would give Mackenzie an 11/10 and would highly recommend him to anybody looking for a place to make their new home in NYC!