When buying real estate you need an agent who will tell you (repeatedly, if necessary, and at whatever detail you require to feel comfortable) what steps are required, hold-your hand during the process, proactively make sure everyone involved is getting everything done on time (even if that means working late into the night and on holidays) from arranging tours to communicating with your lender, 1031 exchange officer, seller escrow agent, etc, and to continually follow-up even after closing to make sure everything is in place. Lissette does all the foregoing and more: she will tirelessly and firmly negotiate with the seller for all issues - large and small - for your benefit and help guide you in important decision making and answer all your real estate questions with authority and expertise - even after the fact, such as questions about HOA and appliance warranties, etc. I highly recommend Lissette - you'll be happy to have someone as qualified and experienced as Lissette to rely on for your next real estate transaction!