Kristin adds tremendous value and is a joy to work with. Her judgment, knowledge, experience and contacts, especially for buyers or sellers of historic or older homes, are invaluable. She is very responsive and always on top of the details. She is a good listener and aligns with your goals quickly. We wouldn’t call anyone else to help us buy or sell a home in San Antonio.

When I chose to relocate to San Antonio, I was referred to Lynn Boyd III. Lynn is the consummate professional, and he went to extraordinary lengths to make sure that he got to know me enough to ensure that I would find the right home in the right location. Not surprisingly, we are now friends. After living in my current home for six months, which is a two story townhome, I was surprised to find that the stairs posed some challenges that I did not anticipate. I called Lynn and informed him that I was going to re-enter the market. Lynn showed me a few properties, which helped to narrow down all of the things that are important to me. One was a particular listing that spoke to me on all levels. Lynn was the listing agent on the property, and because of that, he informed me that he could not represent me should I chose to pursue the property, explaining that it was vital to preserve the transparency of the transaction for all interested parties. He then referred me to Kristin Kellum. Upon our first interaction with her, it was clear that she would provide the same level of advocacy, care, and concern, that Lynn provided. Throughout the process of acquiring this property, she was dialed into my needs, and she provided expert and informed guidance on how best to proceed to submit the winning bid on the property. I am pleased beyond measure! My heart-felt thanks to Kristin, Lynn, and the broader Phyllis Browning team, for facilitating my planting permanent roots in San Antonio!

We were looking to downsize and felt overwhelmed by the process and lack of viable options. Kristin was incredible. Her deep knowledge of the local market and guidance on market conditions gave us the confidence to find and secure our new home at a great price. She was an absolute pleasure to work with, always available to answer our questions and made the entire journey smooth and stress-free. We highly recommend Kristin Kellum to anyone looking for a phenomenal, knowledgeable, and supportive real estate agent.

This is our second transaction with Kristin and she continues to exceed our expectations. My husband and I felt like she was in our court the entire time, guiding us along the process and patiently answering every question along the way. Her ability to provide reference points based on her extensive experience gave us confidence about the various decisions we made. Best of all, she's delightful, positive, and brings smiles and levity along the way. We enthusiastically recommend Kristin.

It was great to get to know Laura and Kristen-they were very helpful and professional. Thank you so much! Wendy

Kristin Kellum did an outstanding job helping us find a new home and then shortly after helped us sell our previous home. We had been using another realtor we had used in the past but we weren’t getting any traction. Most of it was due to the realtor not putting in much work or effort and after a handful of months we decided to look elsewhere. Enter Kristin Kellum from Phyllis Browning!!! She was very helpful and always sending me and my wife ideas to try and make things work. The market was not a good one at the time since most folks weren’t selling due to high interest rates mixed with high home values, but she helped us find a beautiful home that we love! She also guided us through the with good advice on how to assure we were taken care of after our offer was accepted. Shortly, after she helped us with the selling of our previous home. Once again, the market wasn’t good at all for buying or selling, but Kristin helped guide us to a fair listing price and stayed the course. Before too long we had a couple of offers and as of last week we closed on selling our house. We don’t plan on moving for a while, but when we do, Kristin and Phylis Browning will be our first call! Thank you Kristin and team!

Kristin was incredible to work with. From the jump, Kristin understood exactly what we were looking for and stayed diligent in finding our home. Shopping for a home this year has been tough, plus we had pretty specific requirements. Plus, she found a happy medium between mine and my husbands needs, always finding homes that we both liked. Kristin kept us encouraged throughout the entire process! Kristin would present us homes, even if they were not exactly what we were looking for, encouraging us to take on a different perspective. Yet, she always remained true to what our core requests and needs were. She was also very honest and direct when homes would not be the best purchase, and would recommend other alternatives. I think the homebuying process is already such a big undertaking, honesty is really the best policy. I felt confident that the homes we were submitting offers for were worth-while and all of that came from Kristin’s encouragement and honesty. We have been looking for homes with Kristin since early spring, and we are so happy that we went with Phyllis Browning, but more importantly with Kristin Kellum!

Our experience working with Kristin Kellum was fantastic. We were basically brand new to San Antonio and we were first time home buyers. Because of that, we were a blank slate and didn't really know what we wanted. Kristin was patient and generous with her time through the early phase of the house hunt. She took special care to get to know our likes and dislikes and tailored her recommendations to our tastes. All of those little touches really made a difference in making us feel valued as clients. In making our successful offer, Kristin was very good about recommending how to substantially strengthen our offer. This included tweaks to earnest money, option fees, and option period. It included how to navigate partial waivers as well. There were 17 other offers on the property and it was our offer that was accepted. We have no doubt that Kristin's guidance played a major role in us getting the house we wanted. But it was after our offer was accepted that Kristin's strengths became the most apparent. She had all inspections--the general inspection, roof, plumbing, and pool--all lined up for the next day. That can only come from deep ties to the community. Throughout the entire process we never had to worry about a detail being missed or something being overlooked. Buying a house is a stressful process and having an agent that we trusted to take care of the details and look out for lightened the load considerably.

I believe I am suffering from a new form of buyer's remorse. I refer to it as "Kristin withdrawal". Since I successfully concluded the purchase of my condo, Kristin has, no doubt, been providing others with her substantial and dedicated knowledge. Her insights, especially while making offers and responding to the counter offers, were spot on and no question was too trivial for her to research. Although I had some other thoughts as to what direction to take during the bidding, Kristin gently guided me to the correct one. She spent a considerable amount of time going through the mountain of documents with me until I felt comfortable with all of them. Anyone looking to buy or sell real estate in this area would be fortunate to have her as their agent.

Agent Kellum made it very easy to trust the process.