Jenna encountered issues throughout the entire process that were out of her control. She handles the issues efficiently and with the utmost professionalism.
Jenna is an absolute pleasure to work with. She is responsive, understanding, dedicated and took a personal interest in insuring we not only found a home but found one that best fit our needs and situation. She has put in tireless hours in what has been a difficult process fraught with issues. lender difficulties, signing day changes, Seller issues water damage right as we were taking possession. Jenna navigated it all with the skill and precision of a true professional. Her customer service is not to be outdone. She aggressively worked on our behalf to get us to the table in a very competitive sellers market. Though we had many near misses, she kept us on track and focused. Once we had an offer accepted, she did not wain in her dedication. She was next to us every step of the way. She talked me off the ledge when things were becoming particularly difficult and I was beginning to lose my patience with external agencies. I would and will absolutely recommend Jenna to friends and colleagues for the home purchasing or selling needs.
I really enjoyed working with Jenna Krautz. Jenna went out of her way a lot of times to help me with finding contractors to address issued found during the inspection, and also did a wonderful job in showing me so many (+100) houses over the course of my home search.
I have already recommended Jenna and Rob Ellerman Team to several people.
Jenna Kautz helped my fiance and I find our first house in Lees Summit. Jenna was very helpful and patient with us as we struggled finding what we wanted in a house. She always made her schedule available and was able to show us houses the day they hit the market. Through the process Jenna was very informative and told us things we should look for and not look for in a house. After taking us to 30+ houses and writing 5 offers for us, Jenna helped us find our new home. Once the offer was accepted she helped us though the whole closing process and explained everything to us as we went. Being a first time home owner, Jenna was great for us and helped us through every step of the process. We will definitely refer our friends and family to use Jenna in the future
I recommend Jenna Kautz as an agent. She is a good listener and limited the showings to homes in my price range and those that fit my needs. Jenna would arrive at a showing full of energy and knowledgeable about the home we were looking at. Mostly, I appreciate the way she took over and handled all the steps and details needed before closing. She could obviously tell I was a little overwhelmed and needed this extra help.
Jenna has a good future in real estate.
Glad Jenna,was our Agent. She was always available .... and very easy to work with. It was because of Jenna that we got our house. Very happy with Reece Nichols and especially Jenna Kautz.
