Felisa was wonderful from the very beginning. My husband and I are first time home buyers who had a very rocky start to our home search. After some consideration, we landed ourselves in knoxville. A long way from our hometown. To our surprise we found Felisa, a suggestion from online, and decided to take the leap back into our home search. Felisa asked us questions and directed us immediately to pre approval in order to start. (Bonus points that our lender is from our hometown coincidentally!) From there, she selected homes for us to begin viewing, listened to our must haves, and extended her grace and understanding when we didnt understand ourselves what we exactly wanted. Her patience and diligence is truly unmatched. We were lucky enough to find our forever home here with Felisa, and couldnt be more grateful to have worked with her. We hope to continue our relationship and definitely, definitely will be sending anyone we know her way!!