We absolutely loved working with The O’Steen Group. Elizabeth and Austin were on it from our initial call. They reached out immediately and took the time to understand our timeline, what we were looking for, and made helpful recommendations about different neighborhoods.
Austin was amazing and flexible showing us over 15 properties in one weekend. This was really important for us as we were moving from another area and were limited on our time in Jacksonville to see properties. I appreciated Austin’s honesty during property tours as well as her knowledge of the city.
Elizabeth was super helpful in negotiating with the seller and walked us through every part of the process, truly making it as easy as possible for us. Again, being from out of town this was incredibly helpful for our overall process.
Their recommendations for all of the other pieces of the puzzle were right in line with the service we received from the O’Steen Group. From our mortgage officer to the inspector everything was made as easy as possible and went perfectly according to our necessary timeline.
Elizabeth helped us find the perfect home for us!! With how competitive the housing market is, it’s important to act fast and Elizabeth did just that for us! She’s quick with communication, knowledgeable of the area, and overall a pleasure to work with. She was our advocate 100% and helped us feel confident throughout the home buying process. We will be recommending her to our friends and family!
Elizabeth O’Steen stuck with me and continually gave me red carpet treatment as a prospective buyer notwithstanding the fact that it took me months to figure out what kind of property I wanted to buy. I started out thinking that I’d buy a house and move all of my belongings to JAX. So I viewed and rejected countless houses. I ended up deciding that I just wanted a small condo in a Del Webb community to use as a second home. Elizabeth was there for me throughout this year-long process, and she helped me win a contract in a situation involving multiple competing buyers. Since I was in Ohio at the time of the closing, Elizabeth handled the walk-through and closing process. I have nothing but the highest praise for Elizabeth and recommend her highly.
As always, Elizabeth is extremely thorough and professional... and super friendly as always! We've used her for services for both our purchases here in Jax and the current sale. We also recommend her to our friends. She's awesome!
I wouldn't work with anyone other than Elizabeth! She is the best in the game. She knows the Ortega area like the back of her hand and knew how to ease us through the process as first time home buyers. She advocated for us every step of the way and made us feel so taken care of. We could not be happier.
