Don Austgen is an exceptional agent! In selling my vacation home, I found him easy to speak with and clear in his communication. He was always polite, professional, positive, knowledgeable, and thorough. He also went the extra mile in coordinating my purchase of all new kitchen appliances (along with their delivery and installation), quite a number of repairs to the unit, moving some personal property out of the unit, and oversaw the cleaning and painting of this property. I received an emailed update every Friday regarding the market. I highly recommend Don Austgen also because of his integrity. He is always kind and keeps his word. Don is the consummate agent!