Our realtor, Diane Thorson, guided us carefully and professionally through the journey of purchasing a second home in the Berkshires. She worked patiently with us to ascertain what we really wanted and then made some key suggestions as to what kind of home would really fill our needs. She communicated with us often over the long process until we found what turned out to be the right fit for us. Diane was always available, walked us through the process of bidding and followed through past the closing to make sure that all our concerns were met.