When we decided it was time to downsize and move, we had many decisions to make.  Contacting Denise to help us find a new home was one of our BEST decisions.  She is a true professional -- organized, experienced, reliable, trustworthy, ethical, a true gentlewoman. She gave us many pieces of sound advice, especially when things got stressful (as they will). She was an excellent communicator, always letting us know her availability in case we needed to reach her. She stayed in touch daily through the entire process until we were settled in our new home, and even after that she has touched base with us periodically to see how we are doing. It's difficult to NOT become friends with Denise when you work closely with her to buy or sell your home. We have recommended her to friends, and if we move again, she'll be the first person we contact. She's special -- a 'gem' in the real estate world.