Thank you so much, Colleen, for all your help in acquiring my new home. You walked me through the process so expertly and in a way that I could understand. You advocated for me at every level, helping me to get the under-warranty crawl space barrier serviced, negotiating for a seller contribution toward termite treatment, and assisting me in making a succssful bid. You did not push me to do anything; you only informed me of my options. I could not have asked for a better experience!
Colleen Marston was with us every step of the way keeping us informed of the process, the concerns/issues we should worry about and those we could ignore. Colleen responded quickly to our questions and provided context with regard to the market and provided recommendations with regard to pricing and sales presentation of our home based on current market conditions. We would certainly ask for her guidance again!
Colleen does an amazing job in all aspects. The experience working with her for the second time confirmed how she is able to exceed all expectations. She must be rated at the highest values as possible as professional and human being. We have in her more than just a high performance and knowledgeable realtor, but a friend as well. Thank you
Colleen was absolutely fabulous in the service and support she provided to us. She was always there to get a question answered for us or communicating updates as needed on everything we needed. A++
Colleen made finding a home for relocation a breeze. She helped us get to know the region, helped us find the perfect house, and help us land that house. She made the negotiation and closing easy, and was even able to do our final walkthroughs by video for us since we could not be in the area that day. Absolutely fantastic agent.
Do you appreciate old fashioned honesty and a person with real drive? I certainly do and I can’t say enough good things about working with Colleen. I had a tight schedule and several hurdles to overcome. Colleen delivered the sale in time and managed to bring in a great price. Colleen was there at every turn, offering advise and recommendations that truly helped get this sold. Colleen even helped me pick out colors for some new paint! If you want to get the job done, then go with somebody that knows the game! You can’t go wrong with Colleen Marston!
Colleen was incredibly helpful - patient, informative and welcoming to both me and my wife. Relocating to the Roanoke area for a job, we knew next to nothing about the area, and certainly knew nothing about the real estate market. Add on top of that lack of knowledge everything the market was going through (hyper-house sales), and the value of a very good realtor couldn't be over-stated. Over the course of a few house hunting trips and conversations, Colleen helped my wife and me zero in on a really great house. We couldn't have asked for much more from Colleen, and would recommend her to others without any reservations.
Colleen was wonderful! She helped these first time home buyers understand and feel comfortable with a complicated process. We couldn’t have done it without her!
The loss of my wife was the reason for me to make the very difficult decision to sell the home we built at Smith Mountain Lake. Colleen's compassion, professionalism, knowledge, skill, & commitment to me, my needs, and my family was demonstrated every day as we went during this very difficult and complicated process together. Colleen was always very thorough in her explanation and execution throughout all phases and steps of the complicated listing, showing, and selling process. Her interaction with other agents, specifically the buyer’s agent, as well as vendors and closing/settlement resources, was flawless which resulted in a very successful outcome for everyone. Colleen also used her extensive CPA experience and talent to assist with a seller/buyer financial arrangement that benefited both parties. Colleen was always available to provide any additional information/explanation I needed and answer any question I had. She is a true professional who cares and is totally committed to a successful outcome for her client and her company!
My husband and I worked with Colleen Marston when we bought our home about a year ago. We were brand new to the area and Colleen was an unbelievable help. Not only has she lived in Roanoke for 30+ years, she is truly a part of the community and is an incredible resource. She acquainted us with areas inside the city of Roanoke, as well as in the surrounding counties, always mindful of our budget and needs. We found a wonderful home, and she made the purchase process seamless, with fantastic communication at every step of the way. To this day, I don't hesitate to reach out to Colleen for recommendations for people to work on our home; her list of contacts is extensive and top-notch. You cannot go wrong with this terrific real estate professional!
