To Whom It May Concern, Several years ago, following the death of my parents, I hired Lucretia Butler (Cretia) to be my agent in the sale of their coastal home in Pacific Grove, California. In retrospect, this proved to be a wise decision. For several reasons, this sale took an unexpectedly long time. Among the things that favorably impressed me about Cretia as an agent is that her interest in and attention to this sale never wavered. At no time did she urge me to take steps that might have speeded the sale to her advantage and my loss. Instead, perhaps against her best interests and certainly in mine, she urged patience which ultimately worked very much to my advantage all the while making sure the house was well-advertised and frequently viewed by prospective buyers. Another advantage Cretia offered was a thorough understanding of the local real estate market and the craft of home selling. Pacific Grove, hoping to maintain the historic integrity and nature of the community, presents a rather restrictive regulatory environment concerning real estate matters. Cretia was very familiar with these restrictions and requirements and worked effectively with the city to meet all their expectations. She is well-connected with the various service providers needed to sell a home (contractors, cleaning services, staging services, appraisers, inspectors, title and tax matters, etc.) and was able to provide whatever assistance was needed for the sale of the house. She was more than willing to let me take the lead on any needed activity but, as I live out of the area, it was a tremendous convenience to be able to call on her for anything that I found daunting. She was also simply a pleasure to work with. She was invariably pleasant and congenial. I never had a moments doubt that she put my interests above all others (even her own) at every step in the selling process. I could not have asked for a better agent. These things being true, I here offer my most enthusiastic recommendation for Cretia as a real estate agent for any buyer or seller of real estate in the Monterey area. She is a competent and qualified professional who will provide excellent service to any who hire her.