Bob Thacher was a pleasure to work with. He was super quick to respond to our questions and concerns. He stuck with us as we tried to work out where we wanted to live and what we could afford - even as those targets changed and evolved. He also helped us navigate the less-than-transparent pricing in Oakland. He helped us through some difficulties we encountered with our lender and communicated and explained these issues quickly to the buyer’s agent so that we didn’t lose the deal. Bob supported us through the entire process, including satisfying the insurance company after we had made the offer and even helping us address some minor issues and questions that came up after we had closed. We highly recommend him!