Absolutely professional as well as caring. Bill has been very prompt; I have been always kept in the loop. Bill went beyond his way to smooth out the selling process, solving problems after problems. I feel fortunate to have Bill as my agent, one I could trust entirely, as I was away a lot out of state and sometimes abroad. Bill made me feel as if I was not selling my house, rather it felt like a Lego parallel playing session, no pressure felt, as if I was back to be a child, not realizing it has been quite a few months, dotted with responsible fun of knowing and even learning about how the process work and other facts and reasons behind these facts I would otherwise never know; Bill is an answer to those skeptics who are deeply into blockchain AI's prowess in replacing human agents in real estates and properties transfer industries, as without men like Bill all funs will be lost in buying and selling houses and apts. Ping