Working with Serena to purchase our home was hands-down the best decision we made in our real estate journey. Serena acts as a master strategist, a ruthless detail-checker, and a steady presence through what can easily be a high-stress process.Her industry knowledge was obvious. She knew the market, logistics, and neighborhoods inside and out. She didn't just show us homes; she got to know us and what we were looking for and personalized the experience. She even gave our son a creative and personalized gift at our closing that was a throwback to a comment he made when we visited one of the homes.What sets Serena apart, is her accessibility and balance of knowing the real estate marker with real human empathy. She was always reliable, prompt, and entirely present. She kept us grounded, kept the transaction moving smoothly, and brought a warm sense of humor that made the entire experience enjoyable.She went above and beyond at every single step, far exceeding the standard job of a realtor. If you want an agent who is brilliant, exceptionally reliable, fiercely advocate-focused, and a joy to work with, hire Serena. We are endlessly grateful for her work!