One improvement I would make: Suggest having property managers discuss qualifying prospective tenants with property owners prior to lease signing. I've been a customer of Locations (and its predecessor property management companies) since 1987 and rarely have had prospects discussed with me. This is unusual because I have rental properties in California, NY and Florida and property managers there do discuss prospective tenants. I can understand not discussing when the owner is not interested or not available, but in my case I am very responsive.