Ashley strikes the perfect balance between maintaining professionalism & at the same time establishing a personal rapport. She is conscious of, and respectful of the needs of each of the family members in our house. You ask her to change-up something once, and she NEVER forgets. Her presence is calming, because you feel taken care of and protected, like you could share your secrets and she wouldn't bat an eyelash or judge an ounce. She's got an incredible emotional insight, a high EQ, and while she may have a sense of what you need, she's going to help bring you towards that on your own. She's never late, she's never in a hurry, and somehow it's like the clock doesn't apply, cause she always has more time for you if you need it.