Van is the broker you want to highlight a property when you go to view it -- he understands both the emotional aspects of a purchase or sale as well as the nuances of the business. He can spot good versus shoddy workmanship and will make sure you are able to get the best you can. He will go the extra mile to make sure you are being represented properly. Van's positive demeanor is a plus for dealing with the various players in a purchase as well as a sale.