We were coming in from out of town and Susan was extremely prepared for our relocation trip. She listened to our requested and made sure to be available for us during our entire trip to NC. She also visited our new build regularly and communicated with the builder on our behalf while we were in transit from Texas. She was also always available to check in with us and answer our many questions or concerns during the entire process. I could not recommend Susan enough if you are looking to buy a house in the Raleigh area!