First impression of Roy was great and we knew he will help us find the right property and made us feel confident in our search. Roy is very knowledgeable in complete property purchasing process and he also gave us useful tips too that included reviewing inspection reports, negotiating, and looking at the details. His advice was always good and timely. He is very responsive and very customer focused. He was just awesome throughout the process and made is easy for us. He guided us in the entire process from start till the end and followed up with full details. We are very satisfied with his experience and guidance rendered.