When we began working with Rochelle, we were planning to purchase an existing home. She helped us get preapproved and told us what our purchase price range could be based on the monthly payment amount we were targeting. We were looking for over a year, and every time we were going to look at a house, I would contact Rochelle to ask her to run some numbers for downpayment amounts and an estimated monthly mortgage payment. She was incredibly patient with us and always responded the same day, usually with a phone call to ensure we understood everything she was explaining. Each time we missed out on a home we wanted, she was encouraging and said the perfect home would find us. Her kind responses always uplifted my disappointment. A year after we had started our search, we looked at a home in a neighborhood we absolutely loved. Although we missed out on the home we went to see, our realtor contacted the builder to discover there were many undeveloped lots available. Buying a new construction home is not something I thought was financially feasible for our family. I was not familiar with the concept of purchasing a spec home using a normal mortgage loan versus having to buy a lot and do a construction loan for a custom build. Rochelle was extremely knowledgeable regarding the process and even called and went through it with me in the evening (which meant a lot to us since we were too excited about the possibility to wait even one day to hear about it). Even after the initial documents were signed for the purchase of the spec home, Rochelle continued to check in with us consistently to see how things were going and if we needed anything. When we shared with her that a nervous buyer for the home we were selling put us in a position where we had to stay with friends temporarily until our new home was completed, she went to work pushing for the appraisal to be completed on time to make sure we could close as quickly as possible, and locked in our interest rate at the right moment to get us the best possible rate. A lot of the issues we had with our buyer were related to his lender giving him bad information and refusing to take calls or respond to emails outside of normal business hours. This further proved to us that not all lenders are the same, and we had one of the best ones around. We could not be more grateful for everything Rochelle did for us. She treated us like family, and we truly believe that we would not have made it into our dream home without her. In the end, she was right, the perfect home did find us.