I'll try to be brief because no amount of simple words can express the professionalism, courtesy, and true concern for your needs that Randi Tormollen delivers. I moved to Virginia amount 10 years ago and shopping was a challenge given I lived 1200 miles away. I had some very specific needs and a budget that made for a difficult target. Randi found several options for me and one that just knocked it out of the park. She found everything I needed and at my number. We dealt over the phone and via email regularly but more importantly, SHE kept the deal on track through a number of snags. She filled in as I simply couldn't do that from my location. Years later I sold that property through Randi again. We had a number of hoops to jump through yet again and Randi was on top of each one, offering options, guidance and a recommendation. She truly educates you on the choices and the ramifications of each which helps you relax, because you UNDERSTAND what's going on. Recently I purchased another home and reached out to Randi once again. She couldn't work my area but connected me with another top notch rep from L&F. Even though she hasn't been directly involved, Randi has been a source for answers to a million questions. She takes time to help me truly understand the details of whatever topic was at hand. I did not know Randi prior to moving to Virginia, but having worked with her 3 times now, I can tell you I have made a new lifelong friend who'll be on my xmas card list! I can't guarantee you'll get a house for $100k under market but I CAN guarantee you will be informed, educated, respected and valued should you choose to work with Randi. I TRUST her.... and that should tell you something. Thanks Randi, I'll be eternally grateful for your help through some VERY stressful times.