I want to extend my appreciation for Nina's professional follow-up of the short sale on our property from the start to closing. It was through her persistent follow-up with all the details of a short sale, keeping all parties informed that the deal finally closed this week. It was quite a journey from November till now. Furthermore, I appreciate her personal consideration for our circumstances, understanding without judgement, empathizing with our predicaments. It was an emotionally difficult time for us on several fronts and she helped us through it by doing her job. Her actions spoke volumes of her integrity. I almost went with another more seasoned agent from another agency on this short sale. I'm glad I did not. A few years back when Nina was just starting out, she sold our first townhome, even then, she showed the patience and followed through to help in every way she could to keep the ball rolling to a close. Just thought you should know, you have quite a trooper in your team. Sincerely, L. Lynch.