Melissa Grillo is excellent! She is the ultimate professional. During our entire transaction, Melissa remained responsive, paid close attention to detail (e.g. provided useful information and recommendations on the value of our home, shared ideas on how to stage our home, provided reminders on tasks which needed our attention, etc.). Most importantly, Melissa is knowledgeable about the real estate industry which allows her to help her customers navigate in what can prove to be a complex process.