This was our second time working with Mei, and once again, we had a fantastic experience. There’s a reason we came back to her, and for any future real estate needs, she will absolutely be one of the first people we call. From the beginning, Mei was incredibly transparent about the home-buying process and took the time to really understand our preferences, priorities, and long-term goals. Her knowledge of the different neighborhoods was extremely helpful, and she consistently gave us thoughtful feedback on the pros and cons of each property, not just as a home for today, but also considering its potential if we eventually decided to sell or rent. Communication was excellent throughout the entire process. Mei was always on time, constantly followed up, and made sure we never felt left behind or unattended. Even while she was on vacation, she stayed engaged and coordinated with her network of trusted colleagues so we always had timely and effective support. We also really appreciated her approach to negotiation. Mei was strategic while being completely transparent about what was realistic, helping us set clear expectations around price, property features, and where we had room to negotiate. We always felt that her advice was focused on helping us make the right decision, rather than simply getting a deal done. And her support didn’t stop at closing. Mei continued checking in and helping us afterward to make sure we were settling into our new home without any issues. Having now worked with her twice, we can confidently say that we trust her experience, judgment, and commitment to her clients. We would gladly recommend her to anyone looking for a real estate agent.