I could not have asked for a more attentive and helpful agent. She was helpful in every aspect of the listing, prep for sale and sale process. She answered my inquiries promptly and explained procedures patiently and competently. She kept me informed every step of the way. I didn't answer about her negotiation skills because I didn't observe what took place between the two agents. I am grateful to Marlene for everything she did to make a very emotionally difficult sale go smoothly.