We were looking for an agent with experience, patience and understanding of my needs. Lois offered her help, stating she had 20+ years in the industry. We wanted a full time agent, not someone who did this as a second or third job. Lois proved to have the knowledge and experience necessary to meet my expectations. Going above and beyond the required responsibilities of an agent. We were very comfortable with her gentle approach, never pushing or persuading us to make a quick decision. I would recommend Lois to anyone.