First an agent and now a neighbor, Lei is a fantastic person who takes care of me like a mother : ) She did her best to help me negotiate with the seller. She also helped facilitate the move-in process by talking to the doorman for me. She is just always so positive and hard-working. She remembers each detail you tell her about you, and after I move in, she would always brings down some chicken or salad she cooked, and introduce me to new friends in the building to help me settle in.She's extremely professional and knows her stuffs extremely well too. Was very patient and is willing to share details of even drawbacks of the apartment she represents. Just shows she really cares about her client and wants their experience to be actually enjoyable after moving in. 10/10 agent. Rare these days. Very trustworthy. I graduated from college 3 years ago and grateful to have a caring neighbor like Lei.