We had a very positive experience, working with Leann to purchase a house in the Lake Tahoe area. She was very professional while also being nice to work with. She was responsive and always went above and beyond. One example was that she provided us with several contacts for various contractors in the Tahoe area who could answer questions that may be outside of her expertise (roofing, plumbing, and electrical). Another example is when she helped us to submit an offer. She knew that we were entering into a competitive situation and her approach enabled us to successfully negotiate a deal without overbidding.