Kathy Hartsig spent months working with me and my husband to find our perfect home. Unfamiliar with the different neighborhoods on Chicago's North Shore, Kathy took a great deal of time to explain the various neighborhood features and made me aware of potential issues. For example, there was one  house that my husband said 'buy now.' Instead of making the deal, Kathy explained to us the problems with the sewers that are due for an upgrade, permitting and flooding issues. She saved us from one big headache. She knows her technical stuff and she is also a wealth of creative design ideas. But more importantly, she is a pleasure to work with and cared about satisfying me. I wish all agents were like Kathy.