My husband and I met Kathy at an open house. We started with a small house in Cortland but found some issues during the walk through. She was very gracious and friendly. We had some fairly niche asks that made finding a home pretty difficult, but she was very patient and accommodating. Big plus, we never felt like we missed the boat on an opportunity. If there was a house she felt matched our vibe, it was in my text messages asap. She was never pushy or tried to talk us into a house we didn’t want. We felt like her goal was that we were happy with the home. If we are ever shopping for homes again on the Ohio side again, we’d call her in a heartbeat.