We live in Mexico, and were selling a Redmond rental home remotely. Katherine went the extra mile in a number of key areas. First, she handled all of the necessary remodeling and sprucing up necessary for a home that had been rented and not updated for 8 years. She arranged to have a local contractor bid and execute all of the work, including refinishing the floors, sod in the front yard, repaint the entire house interior and exterior, clear out junk, and staging. She walked us through the updates via video. Katherine also worked for a number of months with our renter and her disabled son to find a new home in a tough rental market for someone with her needs. Katherine made the entire process stress and trouble free, and with her help we had 3 offers for list or over list in a couple of days - so the pricing was perfect. Enough to generate interest without leaving money on the table.