What a great experience! She was always enthusiastic and excited for the process. She sold our home for us and also was our agent purchasing our new home. She is very informative and always had an open line of communication with us, other agents, and the homeowners. If she didn’t know the answer immediately, Kappi found it for us. You can tell she loves her job and she is good at it. Many thanks to her for making it such a positive and fun experience with something that could easily go in the opposite direction.