I interviewed a lot of real estate professionals before choosing Joanne Poole. After our initial phone conference, I knew she was the one. She focused in on our priorities and asked us good follow-up questions. She's top notch - responsive, sincere, and thorough. Her years of experience in Baltimore really showed; she has sooooo much knowledge. She was always prepared and arrived early for every showing, inspection and follow-up appointment. Joanne helped make our move from out of state a success.