We met Joan by chance at an open house, and we felt an instant connection from the moment we started talking. Unlike many agents, she was never pushy or in a rush; her sole priority was genuinely understanding what would make our family happy. We had a very specific vision: a home with history and character paired with modern updates, set in a neighborhood that captured the charm and community of the area we loved and moved from. Joan took every single wish seriously. Navigating an unfamiliar market could have been overwhelming, but her deep local expertise and perspective as someone who raised her own family here gave us immense confidence. She guided us through tough decisions with honesty and patience, and we could not be more thrilled with the end result. We feel incredibly lucky and excited for our future in our new home, and we owe so much of that to Joan. We would recommend her over and over again!