Jim was friendly, knowledgeable, and took time to answer all of my questions and explain each step of the process. I was in control of making decisions, but he made sure I benefitted from his experience by providing me with all of the information I needed to make a decision that was in the best interest of my father, who I was assisting through the sales process. The whole task seemed overwhelming, but Jim helped me set step-by-step goals with achievable deadlines so that I was able to get the house listed (and then sold) in a timely fashion. I appreciate all of his support and how hard he worked to make sure the right buyer for our home was found.